Shipping policy
Welcome to Hands of Zeal Crochet! As all our products are digital downloads, there’s no physical shipping involved. Here’s everything you need to know:
Delivery of Digital Items
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Once your payment is confirmed, you’ll receive a download link for your purchased item(s) via email.
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The digital files will also be accessible from your account on our website under your order history.
Common Issues & Troubleshooting
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Haven’t received the email? Please check your spam or junk folder.
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Technical difficulties? If you encounter any problems downloading your file, contact us at Julie@handsofzeal.com, and we’ll be happy to assist you.
Refund Policy
Due to the nature of digital downloads, all sales are final and non-refundable. If you experience issues with your purchase, please reach out so we can help resolve them.
Questions?
If you have any questions about your purchase or need support, don’t hesitate to contact us at julie@handsofzeal.com.
Thank you for choosing Hands of Zeal Crochet! We’re thrilled to share our patterns with you.